Author Archives: Tim

Bringing home the bacn

So with the convergence of personal and professional profiles on the Internet email usage seems to be heating up. Michael brought up a good point about how the social networks should free themselves from email (specifically notifications). Coupling this with a conversation I had with a friend of mine last night the question was raised [...]

George we will miss you

George Carlin was an influential man in many of our lives has died at the age of 71. He shaped my appreciation of humour. His view on current life will be greatly missed, but thankfully he was one of the great timeless comics and his words of wisdom will continue to stay relevant. In a [...]

How to make “social” money

So I’ve been curious lately about how web apps generate revenue. Ultimately lights have to stay on – therefore there must be some form of cash flow. Articles like “Web 2.0 fails to produce cash” bemoan the ability of Web 2.0 sites to be profitable. “Many members of the Web 2.0 generation of internet companies [...]

Customer Service affects your PR

Recently in a post titled, Amazon Sends “Best Customer Service E-mail I’ve Ever Received” the author posted a supposedly true story of a well written customer complaint to Amazon in regards to their fire-sales during “Black Friday week”. You can read Mr. Hildebrandt’s post as well as the replies it prompted, here. Just for kicks [...]

Starting it off right

As a bit of introduction, I am a web development and communications expert, involved in some way or another with the communications industry for more than the past 12 years. It can be assumed that I have a jaded world view, since it seems that the stereotypical computer savvy individual is a die hard cynic. [...]