Archive | April, 2008
Apr03

Customer Service affects your PR

By on April 3, 2008 in Customer Service, Design By Tim

Recently in a post titled, Amazon Sends “Best Customer Service E-mail I’ve Ever Received” the author posted a supposedly true story of a well written customer complaint to Amazon in regards to their fire-sales during “Black Friday week”. You can read Mr. Hildebrandt’s post as well as the replies it prompted, here. Just for kicks [...]

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Apr03

Starting it off right

By on April 3, 2008 in Uncategorized

As a bit of introduction, I am a web development and communications expert, involved in some way or another with the communications industry for more than the past 12 years. It can be assumed that I have a jaded world view, since it seems that the stereotypical computer savvy individual is a die hard cynic. [...]

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